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Customer Insight Analyst: Turn Data into Better Experiences

Job in Milton Keynes, Buckinghamshire, MK1, England, UK
Listing for: Mears Group PLC
Full Time position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 27991 - 34212 GBP Yearly GBP 27991.00 34212.00 YEAR
Job Description & How to Apply Below

Mears Group PLC is seeking a Customer Insight Analyst in Milton Keynes. The role focuses on turning data into insights to enhance customer experiences, working with operations and stakeholders to translate feedback into action.

You'll analyse customer journeys, monitor performance data, and present findings that drive service improvements. Strong Excel and Power BI skills are essential, with a passion for customer outcomes and clear communication.

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