Customer Service Advisor

Location: Bletchley, Milton Keynes

Salary: £12.71 per hou

Hours: Monday Friday 8:00-17:00 or 9:00-18:00 every other Saturday from 8:00-13:00

Were Hiring Customer Service Advisor

Are you an experienced customer service professional who enjoys helping customers, solving problems and working in a fast-paced environment?

We are currently recruiting for a Customer Service Advisor to join a friendly, customer-focused team based in Bletchley, Milton Keynes.

As a Customer Service Advisor, you will be responsible for providing excellent customer support and ensuring enquiries and issues are dealt with quickly and professionally.

Your duties will include:

• Responding to customer enquiries via phone, email and ticketing systems
• Handling and resolving customer issues and complaints
• Managing customer orders, queries, returns and repairs
• Assisting with parcel tracking and delivery enquiries
• Providing a high standard of customer service at all times
• Working with internal teams to resolve customer issues
• Supporting customer feedback and helping improve products and services
• Assisting with Amazon Seller platforms and customer tickets
• Creating and main...