Administration Assistant; Services
Listed on 2026-09-19
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Customer Service/HelpDesk
Office Administrator/ Coordinator, Clerical
This is a rewarding opportunity to play a vital role in supporting our services team, including nurses, therapists and counsellors, ensuring people accessing our services receive a responsive, professional and compassionate experience. You'll be at the heart of our service delivery, supporting the management of referrals, maintaining accurate records within our CRM system, arranging appointments and meetings, handling enquiries and providing essential administrative support across the 'Services Team' team.
You'll help ensure service users receive timely support while contributing to the smooth running of our services.
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture. We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
- Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro
-rated for part time employees) - Access to Group pension scheme (6% employer contribution)
- Access to Group life assurance scheme
- Access to Healthcare cash plan
- Access to discounted gym membership
- Access to Employee assistance programme (EAP)
- Employee volunteer days
- Free car parking at SIA House
- Investing in our people - all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.
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