Customer Service Ops Specialist – Process Improvement

A leading consulting firm in the United Kingdom is looking for a Customer Service Operations Specialist to support operational teams and drive process improvements. The role includes handling complex queries and complaints, analyzing data, and leading training efforts. Candidates should possess a minimum of 5 GCSEs, strong communication skills, and experience with continuous improvement methodologies. This is a mid-senior level position with a hybrid work model and competitive benefits.
We are currently recruiting a Customer Service Ops Specialist – Process Improvement for our team in United Kingdom. The position is based in United Kingdom. This opportunity is part of our work in Management & Operations. The advertised compensation is 30.000 - 40.000. We aim to respond to suitable candidates as soon as possible. Full responsibilities and requirements are described in the listing above.