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Customer Success & Escalations Specialist

Job in Milton Keynes, Buckinghamshire, MK10 0BX, England, UK
Listing for: IMServ Europe Ltd
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 21000 - 28000 GBP Yearly GBP 21000.00 28000.00 YEAR
Job Description & How to Apply Below

IMServ Europe Ltd is seeking a proactive Customer Service Advisor to be the first point of contact for end users and partner customers in Milton Keynes. You will handle live chats, emails and some calls, resolve queries at first point of contact, and escalate when needed to ensure SLAs are met.

The role requires clear communication, a good command of English, and the ability to work in a busy environment. We offer benefits including bonus potential and pension enhancements.

Are you ready to take on the Customer Success & Escalations Specialist role at IMServ Europe Ltd?

We have an opening for a Customer Success & Escalations Specialist in Milton Keynes, England, United Kingdom within Management & Operations, Sales.

This role, Customer Success & Escalations Specialist at IMServ Europe Ltd, could be your next career step.

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