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Senior SaaS Customer Success Manager — End-to-End, Hybrid MK

Job in Milton Keynes, Buckinghamshire, MK10 0BX, England, UK
Listing for: Identify Solutions
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Account Manager
Salary/Wage Range or Industry Benchmark: 42000 - 45000 GBP Yearly GBP 42000.00 45000.00 YEAR
Job Description & How to Apply Below

Identify Solutions is seeking a Customer Success Manager in Milton Keynes on a hybrid basis. You will own a portfolio of mid-market SaaS customers, drive retention, adoption and account growth, and partner with product and sales to maximise value.

You'll manage onboarding, run business reviews, identify upsell opportunities and champion customer outcomes while navigating a fast-moving environment. Hybrid model includes two days in Milton Keynes.

Consider building your career as a Senior SaaS Customer Success Manager — End-to-End, Hybrid MK at Identify Solutions.

Join us at Identify Solutions as our next Senior SaaS Customer Success Manager — End-to-End, Hybrid MK in Milton Keynes, England, United Kingdom.

We are currently recruiting a Senior SaaS Customer Success Manager — End-to-End, Hybrid MK for our team in Milton Keynes, England, United Kingdom.

Position Requirements
10+ Years work experience
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