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Consumer Insights Lead: Voice Customer Strategy

Job in Milton Keynes, Buckinghamshire, MK10 0BX, England, UK
Listing for: NHBC
Full Time position
Listed on 2026-10-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Marketing / Advertising / PR
    Marketing Communications
Salary/Wage Range or Industry Benchmark: 50000 - 55000 GBP Yearly GBP 50000.00 55000.00 YEAR
Job Description & How to Apply Below

NHBC is hiring a Voice of the Consumer Insights Lead in Milton Keynes with hybrid working (2 days in the office). The role focuses on building and delivering NHBC’s Voice of the Consumer framework, leveraging surveys and feedback to drive improvements across consumer journeys.

You will analyze data, produce dashboards, and present actionable insights to senior stakeholders. Strong communication and stakeholder management are essential, with a track record of turning insights into tangible

We are looking to fill the Consumer Insights Lead:
Voice of the Customer Strategy position at NHBC in Milton Keynes, England, United Kingdom.

For the Consumer Insights Lead:
Voice of the Customer Strategy position at NHBC, we are reviewing applications now.

Step into the Consumer Insights Lead:
Voice of the Customer Strategy role at NHBC in Milton Keynes, England, United Kingdom and grow with us.

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