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Customer Service Advisor
Job in
Milton Keynes, Buckinghamshire, MK10 0BX, England, UK
Listed on 2026-10-27
Listing for:
Jago Consultants
Full Time
position Listed on 2026-10-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
We are currently working with a main car dealership. Our client prides itself on delivering a consistently high standard of customer care at all time. An opportunity has arisen for experienced Service Advisor to join their current team.
As Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
Duties include- Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
- 2-years experience as a Service Advisor, preferably with a main dealership
- Full driving licence
- Excellent communication skills
- Excellent Customer Service skills
- Monday to Friday 8am – 6pm
- Saturday AM, 1-in-2 rota
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