Call Handler

Location:

Norwich

Contract:

Temporary (3 Months) office based until trained then hybrid 1-2 days at home after training

Hours:

Full Time, Monday to Friday 37 hours 8.30-4.30pm

Start Date:

ASAP £27k PA We are currently recruiting Call Handlers to join a busy and friendly team on an initial 3-month contract. This is an excellent opportunity for individuals with strong communication skills who enjoy speaking with people and providing excellent customer service.

Key Responsibilities Making outbound calls to customers and service users Booking appointments and updating schedules Accurately recording information on internal systems Managing call volumes professionally and efficiently Providing excellent customer service at all times Ensuring all records are kept up to date About You Confident and professional telephone manner Excellent communication and interpersonal skills Strong attention to detail and accurate data entry skills Comfortable working in a fast-paced environment Previous call handling, customer service or appointment booking experience would be advantageous Reliable and able to start at short notice What's On Offer?

Immediate starts available Initial 3-month temporary assignment Full training provided Friendly and supportive team environment Opportunity to gain valuable office and customer service experience If you're organised, confident on the phone and available to start within the next couple of weeks, we'd love to hear from you. Apply today with your CV for immediate consideration. For more information about the client or the role please do call the Norwich office of Reed and ask for Andrea Makings or Maxine Ettridge Please also request Andrea or Maxine on Linkedin