New Homes Customer Care Coordinator
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Client Relationship Management, HelpDesk/Support
Job Description & How to Apply Below
Fawkes & Reece Group, a leading house builder, seeks a Customer Care Coordinator to oversee the two-year warranty period on new build properties. You will be the vital link between customers, contractors, and internal teams, ensuring timely, professional resolutions while upholding high service standards.
Responsibilities include handling queries, coordinating maintenance, logging interactions in COINS, and monitoring the Customer Care Timeline to exceed SLAs and HBF standards.
We are currently recruiting a New Homes Customer Care Coordinator for our team in England, United Kingdom.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the New Homes Customer Care Coordinator role in the description above.
We appreciate your interest in this position.
Join Fawkes & Reece Group and contribute to our ongoing work.
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