Learning & Development Consultant | Volkswagen Group, Learning Services Calex

About Us

Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms.

Our Corporate Vision is to ‘Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation’ and we work in close partnership with our clients to identify and implement innovative and effective learning solutions.

To learn more about Calex, please visit our website at

We are currently seeking to recruit a Learning & Development Consultant to join the team at the Volkswagen National Learning Centre in Milton Keynes (Wymbush).

The successful candidate should ideally have a learning and development background and possess significant demonstrable training delivery experience of automotive product and technology, induction, Sales and Customer Service training. Experience of delivering and developing digital and attended learning programmes is highly advantageous.

The role provides a great opportunity to broaden your skills to enable you to deliver a range of engaging and informative training programmes which will include elements of course development and design, plus involvement in the Assessment of candidates.

This is an exciting opportunity to join one of the most successful and innovative automotive organisations in an important role which will help drive current and future success of the National Learning Centre’s retail training programmes.

We are looking for an individual who is:

• Confident in their expertise, with the ability to share expertise across the team and to build a better solution, adopting an innovative and future focussed mindset that leads to the provision of world class learning solutions
• Curious, asks questions, provides solutions to business challenges and is able to prioritise their workload
• Experienced in positively challenging the status quo in the pursuit of driving our learning offer forwards
• Able to engage, inspire and motivate our learners and team members

• Delivery of core Sales, Service, Management and Personal development training courses along with interventions such as Product & Technology and Inductions.
• Undertake design work (digital, eLearning, Virtual Classrooms and Face to Face) that is learner-focused, aligned to TAP methodology and brand/factory requirements, covering all training areas.
• Consult with key stakeholders for needs analysis and competency mapping.
• Ensure Return on Investment is a key driver behind all delivery.
• Align all delivery to VWG and individual brand cultures and requirements.
• Utilise appropriate technology in the delivery of blended learning interventions, such as e-learning, webinars and Virtual classrooms.
• Perform all aspects of the role to the standards set out within yearly objectives and KPI/SLA agreements between Volkswagen Group UK & Calex.
• Undertake all aspects of administration in relation to training delivery, e.g. completing course rosters, pre-course and post-course briefings, assignment/test scoring and inputting.
• Attend factory or brand led events as a representative of the brand, Calex and VWG Learning Services, ranging from Train the Trainer events to Product Launches.
• Assessment of core roles within the Volkswagen Group Network
• To travel to and attend Volkswagen Group factories within Europe
• To create learning storyboards to support the design of training assets
• Carry out any other reasonable duties as defined by line management

Essential

• Experience of delivering face to face and digital training interventions to an industry leading standard
• Experience of using eLearning authoring tools (Adobe suite preferred) to design digital learning
• Experience of consulting with stakeholders and stakeholder management
• Maintains a dynamic and engaging delivery style at all times
• Abili…