Field Service Engineer - East Midlands; m​/f​/d

For our location in Milton Keynes we are looking for a Field Service Engineer - East Midlands (m/f/d).

As part of the Service Department, the Field Service Engineer is responsible for break fix, maintaining and installing Bizerba equipment to our customer base. With a proven technical background preferably supported by a technical qualification, you will liaise directly with customers ensuring you deliver an efficient professional service.

Reference code: 20743

• Service, install and break fix a wide range of weighing and inspection equipment, ranging from static scales to automatic check weighing and automatic weigh price labelling systems, to metal detection, X-RAY and vision inspection.
• Investigate complex technical issues such as electrical/ mechanical breakdowns & network related issues
• Provide customer training on equipment.
• Manage & maintain effective stock levels of parts needed to carry out repairs.
• Project a professional image of the department and company to both internal and external customers. Uniform provided
• Maintain company vehicle in a clean and organised fashion ensuring all maintenance requirements are met in accordance with the policy for company vehicle drivers.
• Maintain a library of backup’s for customers.
• Maintain in good order all company tools, such as hand tools, ladders, laptops etc.
• Attend all training courses required & ensure that all H & S training is up to date & completed.
• Adhere to policies and procedures relating to Health and Safety and Quality Management.
• Maintain calibrated weighs & ensure they are compliant.
• When calibrating/ verifying equipment, all legal standards are met & work carried out to highest standard.
• Obtain all qualifications Bizerba deem relevant for engineer to carry out day to day duties.
• When required write detailed reports on incidents / calls to assist line manager.
• Participate in out of hours works when required.
• Ensure all administrative tasks are carried out in time & to standards expected.
• Have a full & legally valid UK driving licence.
• Hold a valid Safety Passport/ECS or equivalent – relevant details will be provided
• Work to company KPI’s & SLA’s.
• Where necessary have overnight stays for training or to complete tasks as requested.
• Participate in rollout and refit activities as requested to fulfil business requirements.
• Attend head office as required in conjunction with business needs.

• Working with the Service Desk organizes personal time and resources to meet both deadlines and objectives.
• Able to accept multiple objectives and prioritise accordingly.
• Can take a planned approach whilst being able to incorporate changes.
• Monitors own progress effectively.
• Responds proactively to short term business needs which may impact on normal role performance.
• Shows particular attention to detail.
• Willingness to work out of standard hours working to meet the needs of the customer.
• Willing to undertake UK travel.