Tech Support​/System Engineer

We’re looking for a customer focused person, based in the Milton Keynes and surrounding area, to join our Fronius Welding team and fulfil the role of Field System Engineer in our Technical Support department. You will be responsible for the installation, service, repair and calibration of Fronius welding solutions both in-house and at our customer's sites in the UK and Ireland.

With your industry and technical knowledge, you will play a pivotal role in the implementation of our strategy to take welding to the next  this role, your responsibilities will include:

Repair of Fronius welding equipment including inverters, torches, hose packs, and automated systems

Providing support to customers and troubleshooting

Providing service and calibration of welding equipment

Safety test and weld test after repair and servicing

Providing technical support for the introduction of new products/systems/processes into the market

Providing email and telephone support for technical and welding queries/problems

Providing pre-sales and after-sales support to sales team and customers

Providing support and demonstration of welding equipment

Assisting with events (trade fairs, open days, seminars, etc.)Assisting with stock control

We're looking for someone with the following skills and experience:

Technical experience preferably on technical support of electrical equipment

Electrical engineering qualification

Single and 3-phase electrical fault finding and repair skillsIT skills including Microsoft office suite (Excel & Word)
Basic knowledge of manual electrode, TIG and MIG/MAG welding processes will be an advantage

Sales minded/ good customer communication skills

Good communication skills and knowledge transfer abilities

Team worker

Flexibility to travel across the UK and Ireland (working hours and tasks arranged to suit customer requirements) plus occasional travel to our HQ in Austria for business and training

Customer orientated attitude with professional approach to clients

Fluent in English (spoken and written)
Valid driving license

Your Benefits Contributory Pension Scheme (optional)
Company paid private Health insurance (optional)
Death in service policy

Free on-site parking

Free on-site gym (Milton Keynes Office)
Free fruit available to employees
23 days annual leave, increasing to 30 days with long service

Three-day Christmas shut down which does not need to be taken out of your annual leave allowance

Regular team social events and activities

Discount scheme for retailers, days out and much more Family-owned company with shared values and long-term stability

Access to e-learning courses and industry expert knowledge gathered since 1945

Are you ready for Fronius? Apply online now and become part of the Fronius family!

Summary

Location:

Milton Keynes Type:
Full time