MSC | Automation Operator

Role Overview

Automation Operator – responsible for operating automation equipment for special events, performances, and general maintenance of automation systems at assigned venue(s). Reports to the Production Stage Manager.

• Must have advance knowledge of automation systems. TAIT systems a plus
• Ensure the safe setup, use and maintenance of all rigging, aerial, and automation equipment used by Cast and Technicians during performances, rehearsals, and trainings
• Operate rigging and aerial equipment during performances and rehearsals. Including but not limited to operating automation consoles, assisting performers into harnesses, connecting harnesses to rigging points, and performing spotting duties
• Complete daily inspections and pre-checks of all rigging and flying equipment, including motors, winches, cables, hardware, apparatus, and harnesses
• Must have basic knowledge in audio play back and mixing, operating a spotlight, as well as basic stage deck crew experience such as moving set pieces and helping with quick changes
• Regularly safety inspect and maintain automation, rigging, and aerial gear in the venue
• Communicate professionally with Production Stage Manager, cast, technicians, and onboard maintenance teams
• Work with a team to effectively troubleshoot and report issues with all technical equipment as they arise, in addition but not limited to automation, rigging, and aerial equipment
• Complete pre- and post-show duties after each performance, and rehearsal; ensuring all technical equipment and scenic elements are safely stored. Assist the Production Stage Manager in completing reports by notifying them of any issues that arise, especially when pertaining to automation, rigging, and aerial equipment
• Be able to assist as needed with special events, trainings, and happenings that occur within the venue, this includes but is not limited to technical set ups and playbacks. Assist with other production related duties as necessary and reasonably requested which includes general maintenance for technical equipment, scenic, and prop elements
• Complete inventories and equipment maintenance as required, follow reporting procedures set forth by RWS and Venue Management
• Keep a working knowledge of the other RWS Technicians’ show tracks and duties
• Play an active role in cast and technician changeovers and installations of new programming. Knowing that during these periods of time work hours will increase while remaining in line with ILO and Maritime law

• Have a valid passport not expiring within 6 months past the length of the contract
• Have or the ability to obtain visas required given the sailing itinerary of the ship
• Ability to complete the required pre-employment medical screening, including comprehensive vaccination requirements
• Proof of vaccination against COVID-19 (or proof of exemption) including one booster shot
• Bachelor’s degree in theatre (production or technical) or equivalent in field experience required
• Excellent communication and time management skills, as well as work ethic and attitude
• Fluency in spoken and written English. Knowledge and understanding of other languages a plus
• Working knowledge of technical equipment inclusive of sound, lighting, video
• Ability to analyze and evaluate the need for technical support for various events and performances
• Cruise Line or Touring Experience suggested, but not required
• Ability to stay professional in high stress situations working under tight deadlines, while still accomplishing daily work and producing and maintaining a high-level product
• Ability to communicate with multiple departments onboard, understanding how the entertainment team folds into the bigger operation
• Willingness to lend a hand even when asked to do something out of your direct scope of work. This includes a willingness to learn new skills when asked if it will better the team as a greater whole
• Ability to think on your feet and jump in quickly to help when needed
• Ability to work seven (7) days per week for periods of up to 6 to 8-months at a time
• Comfortable working across multiple venues, learning multiple tracks for running shows and events as needed
• Comfortab…