Coordinator, Sea Production

Job Details

Job Title:

Coordinator, Sea Production

Reports To:

Director, Sea Production

Working Hours:

09:30 to 17:30 | Monday, Tuesday & Thursday (In Office)
• 13:00 to 21:00 | Wednesday & Friday (Remote)

Place of Work: UK HQ, Mill Court, Milton Keynes, Buckinghamshire MK12 5EU

Other:
Full Time

RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products and more. RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando and Sydney with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base.

With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world‑class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.

RWS Global’s roster of clients includes Apple, Azamara, The Coca‑Cola Company, Commonwealth Games, Crayola, Europa‑Park Resort, Ferrari World Abu Dhabi, The FRIENDS Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros.,

Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit

Reporting to the Director, Sea Production, the Coordinator, Sea Production is responsible for leading the company management and talent hospitality across all entertainment products RWS produces for our cruise line clients, ensuring each group feels welcomed, taken care of, and supported from the moment they are cast through rehearsals, contract, and eventual debarkation. This position is also responsible for upholding the RWS and client brand standards and supporting the operational needs and efficiency of Sea Production operations.

• Lead end‑to‑end company management for all Sea Production talent, ensuring a seamless experience from casting through onboarding, rehearsal, contract duration, and debarkation.
• Serve as the primary point of contact for all talent inquiries, providing timely, accurate guidance on travel, housing, onboarding, payroll, and general contract support.
• Deliver a high‑touch hospitality experience that reflects RWS and client brand standards, ensuring all talent feel supported, informed, and valued.

• Coordinate all aspects of talent onboarding, including travel arrangements, accommodation logistics, and onboarding documentation.
• Manage medical requirements, including scheduling appointments, tracking completion, and ensuring compliance with client and maritime regulations.
• Oversee visa procurement, work authorization, and STCW certification scheduling, ensuring all documentation is accurate and compliant.
• Administer and maintain all talent insurance policies, ensuring appropriate coverage and alignment with contractual requirements.
• Manage and maintain client‑specific onboarding, travel, and crew management systems.

• Liaise with external partners (e.g., Viking Crew and other vendors) to coordinate logistics.
• Collaborate cross‑functionally with Casting, HR, Finance, Production, and Client Delivery teams to ensure alignment and operational efficiency.

• Maintain accurate and up‑to‑date records of all talent documentation, itineraries, and compliance materials.
• Coordinate and track shipping and receiving of materials related to productions and talent support.
• Manage cabin requests and onboard logistics for handovers and transitions.

• Process and…