Bodyshop Senior Service Advisor

Milton Keynes, United Kingdom | Posted on 02/10/2026

• City Milton Keynes
• Province Buckinghamshire
• Country United Kingdom
• Postal Code MK15

Our client is a well-established and highly respected independent Accident Repair Bodyshop with strong relationships across all majorUK insurance companies. Due to continued business growth, they are looking torecruit an experienced Senior Service Advisor to join their successful team in Milton Keynes.

This is an excellent opportunity for an experienced customer service professional looking to develop their career within a thriving accident repair centre.

As a Senior Service Advisor, you will be the main point ofcontact for customers throughout the repair process, ensuring an exceptional customer experience from vehicle drop-off through to collection.

Key responsibilities include:

• Managing customer enquiries face-to-face, over the phone and via email
• Providing regular updates on vehicle repair progress
• Liaising with insurance companies, engineers and workshop teams
• Booking vehicles into the workshop and managing repair schedules
• Handling estimates, invoicing and administration
• Resolving customer queries professionally and efficiently
• Ensuring the highest standards of customer satisfaction are maintained

To be considered for this role, you should have:

• Several years' experience as a Service Advisor
• Experience within an Accident Repair Bodyshop or Main Dealer environment is essential
• Excellent communication and customer service skills
• Strong organisational and administrative abilities
• The ability to work effectively in a fast-paced environment
• Afull UK driving licence

£32,000 - £35,000 basic salary depending on experience

Bonus opportunities available

Monday to Friday working pattern

Career progression opportunities within a growing business

If you are an experienced Service Advisor looking for yournext challenge within a successful Accident Repair Bodyshop, we'd love to hearfrom you.

• Several years' experience as a Service Advisor
• Experience within an Accident Repair Bodyshop or Main Dealer environment is essential
• Excellent communication and customer service skills
• Strong organisational and administrative abilities
• The ability to work effectively in a fast-paced environment
• Afull UK driving licence

£32,000 - £35,000 basic salary depending on experience

Bonus opportunities available

Monday to Friday working pattern

Career progression opportunities within a growing business