Credit Controller

Overview

Credit Controller – Milton Keynes (Hybrid mandatory 3‑day work pattern; candidates must live within commuting distance of the Milton Keynes office).

• Manage the timely collection of customer debt across a portfolio of key accounts.
• Build strong relationships with customers and internal stakeholders to resolve queries and drive payment performance.
• Review held orders and make informed decisions to support order release and minimise risk.
• Investigate and resolve escalated customer queries and complaints.
• Work closely with Sales, Finance, Credit Risk and a third‑party collections provider to manage complex accounts.
• Produce debtor reporting, cash forecasts and other working‑capital reports as required.
• Support continuous improvement by identifying opportunities to enhance processes and ways of working.

• Experience in Credit Control, Accounts Receivable or a similar finance role.
• Excellent communication skills, with the ability to build relationships and influence stakeholders.
• Good analytical skills and confidence interpreting financial information.
• Confidence using Excel, including Pivot Tables and VLOOKUPs.
• Proactive approach, with the ability to manage priorities and take ownership of issues through to resolution.

• AXA Health Insurance and Dental Plan options available through a salary sacrifice scheme.
• Rising holiday allowance at Year 2 and Year 5.
• Birthday day off.
• Employee Referral Bonus.
• Employee discounts and wellness perks.
• Modern offices with breakout spaces, free tea and coffee, and a private wellness room.
• Development opportunities with clear career progression and training.

Ingram Micro is a leading technology company that serves the global information technology ecosystem, providing products, services and solutions across the worldwide IT sales channel.