Rent & Service Charge Manager

Job Summary

Our client – based in Buckinghamshire – is currently looking to recruit for a Rent & Service Charge Manager to join their central finance function on an interim three-month contract. The role is 36.25 hours per week.

• Start date:
  
  Ideally July 2026
• Day rate:
  Negotiable dependent on experience

Responsible to:
Head of Financial Operations

Responsible for: 2 Service Team Leaders, 1 Rent Compliance Officer, 1 Service Charge Accountant, 1 Senior Rent Officer

• The Rent and Service Charge Manager will be responsible for the accurate calculation, management, and communication of rents and service charges across the organisation’s housing portfolio
• This role ensures robust controls and compliance with relevant legislation, maximises income recovery, and supports financial transparency for both the organisation and its customers
• A key focus for the role is to work closely with the other finance teams and other directorates working cross-functionally, ensuring the rent and service charge processes are aligned with operational needs and strategic objectives whilst adhering to strict deadlines and supporting the Head of Financial Operations

• Lead the Rent and Service Charge Team, ensuring high-quality service delivery, strong financial controls, and effective business partnering across the organisation
• Oversee the annual rent and service charge review process, ensuring compliance with regulatory requirements across all tenure types
• Manage the preparation, approval, and communication of rent and service charge budgets, reviews, and customer notifications
• Ensure the accurate and timely production of leasehold, home ownership, Right to Buy, and variable service charge accounts in line with lease and tenancy requirements
• Maintain robust controls over rent setting, re-let checks, reconciliations, and service charge processes, resolving customer queries where required
• Partner with Finance, Housing, Property, Treasury, and Operational teams to deliver accurate budgets, forecasts, cash flow reporting, and financial insight
• Support regulatory compliance, including rent compliance, insurance administration, annual returns, audit requirements, and risk management
• Drive continuous improvement across financial operations, leading team development, succession planning, performance management, and the adoption of technology and AI to enhance efficiency and reporting

• Head of Financial Operations
• Rent and Service Charge Team
• Wider Finance Team
• Auditors
• Operational Managers
• Sector Peers

• Finance qualification: AAT, ACCA, CIMA
• Experience in rent planning, analysis, and reporting
• Strong knowledge of Rent and Service Charge processes
• Experience in service charge budget setting and production of accounts
• Experience managing teams and working cross‑functionally
• Strong communication and stakeholder management skill
• Familiarity with financial operation reporting tools and systems
• Recent experience required for application

• Problem solver and financial acumen
• Strong management and team development capabilities
• Excellent communication and stakeholder engagement skills
• High ethical standards and integrity
• Knowledge of the rent standard and service charge legislation

• 36.25 hours per week
• Monday – Friday
• Hybrid working: on site once a week