Semi-Senior to Senior Accountant

We are recruiting for a Semi Senior to Senior Accountant job opportunity, to join a multi-award-winning, forward-thinking accountancy practice based in the Milton Keynes area. This role offers flexibility in level, with the firm willing to shape the position and salary around the right candidate.

Key Responsibilities:

You will be assigned specific accounts and ensure that they are managed effectively and efficiently adhering to the current agreed procedures and software tools.

• Planning - ensure the client is offered pre-year end tax planning, using specialist on-line tools
• Completion - ensure the client receives a consistent high level of service and that annual accounts are completed efficiently within the 30-working day period
• Finalisation & Submission - ensure the final accounts are produced to a consistent high standard and are signed and submitted correctly
• Meet with the client to review accounts, offer advice and promote other products and services on an annual basis (or more frequently if required)

Communication:

• Deal with client phone calls adhering to company guidelines
• Deal with client correspondence following company guidelines
• Ensure client is contacted according to the guidelines for their category
• Manage client complaints effectively and escalate to line manager on same working day where appropriate

Client work:

• Support the integration of new clients
• Process client information
• Send accounts reminders to clients
• Maintain CRM including adding new clients, amending client information etc.

Technology:

• Utilise the software tools available to provide an outstanding service to your client portfolio
• Ensure your personal software certificates are achieved within agreed timescales and are kept up to date

Team Management:

• Supervise, support and provide training to junior staff as required
• Provide feedback to Pod Leader and Head of Compliance on junior staff performance, for regular appraisals
• Review work of junior staff and outsourced provider

Benefits:

• Competitive salary plus pension contributions
• Benefits package inc. private medical insurance, death in service benefit
• Development for career progression
• 25 days holiday plus Bank Holidays
• Hybrid working available (after probation)
• Forward thinking innovative practice
• On site free parking
• EAP service
• Study support to complete professional qualifications