Credit Controller

Working hours – Hybrid role working 30 hours per week across 4 or 5 days.
Benefits: 27 days annual leave plus bank holidays with accrual to 29 and 33 days with continuous service, Employee Assistance Programme, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are looking to recruit a Credit Controller to be based at our Corporate Office based in Milton Keynes. This role is responsible for managing the company's accounts receivable ledger, ensuring customer payments are collected in line with agreed credit terms, minimising overdue debt, and maintaining positive customer relationships. The role supports the wider finance function by improving cash flow, reducing bad debt exposure, and providing accurate reporting on outstanding balances.

Key Responsibilities:

• Proactively manage a portfolio of customer accounts.
• Ensure payments are received in accordance with agreed credit terms
• Resolve customer queries that may delay payment.
• Negotiate payment plans where appropriate.
• Escalate high-risk accounts and recommend appropriate actions.
• Monitor customer credit limits and payment performance.
• Produce and analyse debtor ageing reports.
• Support cash flow forecasting through accurate reporting of expected collections.
• Work closely with Sales, Operations, and Customer Service teams to resolve billing disputes.
• Build strong relationships with customers to facilitate prompt payment.
• Prepare weekly and monthly aged debt reports.
• Reconcile customer accounts and allocate cash receipts accurately.
• Assist with month-end processes and audit requests.

We are looking for someone that has previous credit control experience within a finance department with preferably a few years experience within a similar accounting role.

Please note that there will be a requirement to travel to our Head Office in Milton Keynes and travel to our site in Birmingham on occasion so own transport will be required.

Closing Date: 28th August 2026

This position is working in a regulated environment and will therefore be subject to an basic DBS disclosure check.

Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.

Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.