Electoral Services Officer

# Electoral Services Officer## Job Introduction Milton Keynes is a vibrant and growing city at the heart of Buckinghamshire. As a unitary authority, we serve a diverse population across both urban and rural communities and work closely with our parish councils. We elect by thirds and are proud to support a strong and active local democracy. Milton Keynes gained city status in 2022 and is recognised as one of the UK's most innovative places, with around one in three jobs linked to the technology sector.

Our Electoral Services team plays a vital role in ensuring elections and democratic processes are delivered accurately, fairly and efficiently. We have a strong, experienced and knowledgeable team with a reputation for innovation, having recently delivered the country's first election day Central Voting Hub pilot during the local elections.

Whether you're looking to build a career in electoral services through a structured development pathway or you're already an experienced electoral professional seeking your next challenge, this is the role for you. You'll join a dedicated and collaborative team where you'll help deliver elections, maintain the electoral register and support democratic participation across Milton Keynes. We will support you to develop your skills and make a real difference to residents and local democracy.
** To help us find the right person for our team, we've created both development and experienced level opportunities, allowing us to match the role to your skills, experience and career aspirations while supporting your continued growth and development.
** Applicants only need to submit one application and will be considered for both positions.

If invited to interview, we'll discuss the opportunities with you in more detail and explore which role best matches your experience and career aspirations.
** However, to be considered for a particular opportunity only, please state this in your personal statement.
**** This is a Site-Based role.
**** Interviews for this role will be held on 29th October 2026
** At Milton Keynes City Council, we aim to make a difference every day. We're dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

We take pride in our supportive work culture and try to go that extra mile when it comes to investing in our colleagues.

Find out more about working with us here:### Main Responsibility
* Maintain accurate electoral registration and absent voting records, processing applications and responding to enquiries.
* Support the delivery of local, regional and national elections, referendums and other statutory polls.
* Help recruit, train and coordinate colleagues who support elections and polling activities.
* Use electoral management systems to maintain records, produce reports and monitor key deadlines.
* Work closely with councillors, candidates, agents, residents and partner organisations to provide a high-quality service.
* Contribute to election planning and wider democratic services activities, helping ensure important statutory deadlines are met.

If you're appointed at the development level, you'll receive structured training and support to build your knowledge and experience, with opportunities to progress your career within the service.

If you're appointed at the experienced level, you'll take on a broader range of electoral administration responsibilities, using your expertise to support the delivery of a professional, reliable and high-quality service.###

The Ideal Candidate
* Excellent organisational skills and the ability to manage competing priorities.
* Strong attention to detail and a commitment to accuracy.
* Good written and verbal communication skills.
* The ability to build positive working relationships with colleagues, residents and stakeholders.
* Confidence using IT systems and Microsoft Office applications.
* A flexible approach and willingness to support service requirements during busy electoral periods.
* A commitment to learning, development and continuous improvement
** Before you apply, please take a few minutes to read both Job description documents to help you understand the key differences between the development and experienced level opportunities.**### Package Description In addition to your salary, we offer a range of benefits including:
* Great holiday benefits - most roles include 28 days annual leave every year on top of…