People Partner - DC & CC; FTC

The Role

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams.

This time, we’re on the lookout for a People Partner who will be responsible for delivering our People agenda in the DC & CC directorate.

The primary purposes of the People Partner – DC & CC are to support our Milton Keynes location with all people related matters. This involves successfully overseeing any ER cases in a timely and professional manner, ensuring they are resolved in line with our policies and procedures whilst remaining pragmatic to the needs of the business.

• People Lead and initial point of contact for Distribution Centre & Contact Centre Leadership Teams for operational and strategic initiatives.
• Oversee all ER activities in the DC & CC ensuring processes are followed effectively and efficiently.
• Support the People Advisor and management teams with complex ER cases and measures to mitigate risk. (i.e. coaching managers on Conduct, Capability and Attendance).
• Champion BE-liefs in all interactions with the DC & CC and ensure that they are embedded throughout the business area.
• Support DC & CC leaders to develop Culture Amp engagement action plans, holding them to account for delivery of them, recognising the critical role Employee Engagement plays in delivering business success
• Oversee the end to end talent management process for the DC & CC, ensuring there are succession plans in place for key and critical roles.
• Work collaboratively with the Talent Acquisition team to ensure we recruit top talent across the business area in a timely manner.
• Collate and analyse monthly management information for DC & CC business area; identifying trends/root causes before working with Leadership Team to deliver appropriate actions to manage (i.e. Colleague turnover, absences, colleague engagement and people development)
• Work collaboratively with the L&D team and DC & CC Leadership Team to identify learning and development needs; supporting the design and deployment of development activities to drive productivity and performance.
• Oversee induction plans for all DC & CC colleagues and monitor probationary periods.
• Carry out and review exit survey data for the DC & CC, using this information to discuss and create action plans with stakeholders.
• Deliver the CT wide People Plan with responsibility for the design and implementation of the People Plan for the DC & CC alongside the Senior People Partner and People Director
• Support the wider People team to deliver corporate events and activities outside of your business area
• Carry out other ad-hoc tasks as required and instructed by the Senior People Partner

How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.

As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro-active approach to their work.

• Experience with in a similar role within a warehouse or distribution centre environment
• Ability to communicate effectively and provide quality client services to internal/ external stakeholders
• Understanding of employment law and experience of practical application
• A capable and experience coach to client group
• Strong knowledge of Microsoft Office packages - Excel, Word and Power Point
• Good level of numeracy
• Efficient, organised and adaptable
• Quickly able to build effective relationships
• Ideally fully or partly CIPD qualified or qualified by experience

• Competitive salary and excellent bonus scheme
• An entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward
• You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company!
• Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set…