WorkForce Software, Sr. Technical Implementation Consultant

Work Force Software, an ADP company, is hiring a Senior Technical Implementation Consultant

Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you. Ready to make your mark?

As a Senior Technical Implementation Consultant
, you will work to deliver our Work Force Software (WFS) Suite (Time, Scheduling, Integrations, etc.) in a way that solves the unique business challenges for each client. You will spend your day working with project teams to ensure our suite of products are being developed to comply with clients needs and are delivered successfully by configuring the software. A Senior Technical Implementation Consultant performs coding, debugging, testing, and troubleshooting.

You will continue to develop your skills in consulting, leadership, client relationships, and the knowledge of our products by taking training courses and maintaining certifications.

To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. In person, over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun.

Not only can you find a career here but friendships that last in a company that values inclusion.

• Configuration of the Work Force Software (WFS) Suite (Time, Scheduling, Integrations, etc.) according to the client business requirements using JavaScript, HTML, or other scripting tools.
• Lead and participate in business requirements gathering and refinement with the client in meetings and client workshops. This includes creating, maintaining business requirement documents, noticeable use cases and process diagrams.
• Comprehension of the Work Force Software Product configuration requirements (i.e., correct naming conventions and how this impacts the database, customizing templates, troubleshooting settings, proper sequence of product setting implementation).
• Understand the project scope and implementation approach while identifying and escalating out of scope requirements to key stakeholders.
• Guide complex issues including administrative and configuration challenges.
• Communicate roadblocks and seek out guidance in a timely manner.
• Create complex formulas that leverage mathematical and/or programming skills.
• Perform unit and system testing of configured application and ensure test cases pass as described by their requirements.

• 4-6 Years experience in software implementations.
• Minimum 3-5 years’ experience with programming language, preferably JavaScript and/or SQL.
• Experience in implementing or training on a packaged software system or highly complex internally developed application.
• Intermediate to advanced Microsoft Office skills with a strong emphasis on Excel.
• Understand waterfall and agile methodologies, frameworks, and practices in a services delivery role.
• Familiarity with a report writer such as crystal reports, Cognos, actuate, etc.
• Ability to travel up to 50% with the potential for international travel.

Associates that are located near an ADP or Work Force office, would be expected to follow the ADP hybrid work model.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

• Experience noted above.
• Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

• Strong comprehension of implementation principles and life cycles.
• Demonstrates technical…