Project Manager - FTC

About MIB

At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately.

Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives.

About the role

As a Project Manager at the MIB, you will be working for a high impact and expanding delivery function at the heart of delivering innovative, high-value digital and data-driven solutions that support our vision of ending uninsured driving by 2030.
In this exciting and fast-paced role, you'll lead end-to-end project delivery across complex transformation programmes—spanning platform migrations, process improvements, and cutting-edge data integration. Working with internal teams, external clients, and industry partners, you'll turn strategy into tangible results that improve operational resilience, compliance, and customer trust.
Whether you're planning a large-scale system migration, streamlining operational workflows, or managing multiple stakeholders, you’ll be empowered to take ownership, think critically, and deliver with confidence.

This is your chance to contribute to nationally significant change—while growing your career in a forward-thinking, mission-driven organisation.

Key Responsibilities:

• Drive Strategic Alignment:
Ensure that all project outcomes align with MIB’s strategic objectives and translate delivery into measurable benefits, supporting the organisation’s mission and customer impact

• Champion User-Centred Design:
Embed user-centred design and service thinking within delivery to ensure changes enhance the end-to-end experience for customers and stakeholders

• Lead Data-Driven Transformation:
Manage projects involving data migration, data governance, and digital transformation, ensuring high data quality and supporting modernisation objectives

• Supplier and Stakeholder Management:
Effectively manage third-party suppliers and complex stakeholder landscapes, including regulators and industry bodies, ensuring clear accountability, effective collaboration, and alignment with MIB’s objectives

• End to End delivery:
Lead the end to end delivery of complex IT and business change projects of varying sizes, adhering at all times with the MIB’s delivery framework.

• Project Progress:
Clearly articulate project progress to stakeholders

• Create and manage plans:
Support the delivery of the project, considering time, cost and quality constraints

• Team ceremonies:
Setup and run and forums promoting transparent communication and collaboration

• RAIDD control:
Identifies and resolves issues, assesses and mitigates risks, manages interdependencies between work streams - drive decision-making and remove obstacles. Ensure that options are well explored and the consequences of each action are well-understood

• Collaborating with Stakeholder: to gather and prioritise requirements, ensuring at all times their delivery is managed through effective and continuous communication channels

• Project readiness:
Creates the readiness plan in conjunctions with the business and external stakeholders.

Skills and Experience:

• Strategic alignment:
Ability to translate delivery into measurable business value

• Ways of Working:
Proven experience of working in Waterfall, Scaled Agile, Scrum, Kanban

• Organisational

Skills:

Ability to manage complex projects, allocate resources effectively, and ensure tasks are completed on time

• Clear Communicator:
Skilled at conveying ideas, updates, and requirements effectively across all organizational levels to ensure openness and alignment. Clearly articulate project progress and escalations to project sponsors, Value Stream leads and Executive Committee members

• Proactive

Risk Management:

Experienced in spotting potential issues early, evaluating impacts, and implementing effective mitigations

• Conflict Resolution:
Ability…