EUC Engineer

Overview

As an EUC Engineer, you will play a crucial role in ensuring the stability and efficiency of our client's desktop computing environment. You will be responsible for maintaining, troubleshooting, and upgrading desktop hardware and peripherals. This role requires a customer‑focused mindset, strong technical skills, and the ability to work independently.

• Manage walk up Tech Bar service
• Perform hardware installations, upgrades, and maintenance of desktops, laptops, and peripherals.
• Diagnose and resolve hardware‑related issues, providing prompt and effective technical support to end‑users.
• Meeting room and AV support
• Collaborate with the client's IT team to ensure seamless integration of hardware solutions.
• Monitor and manage inventory of desktop hardware components and accessories.
• Stay updated on industry trends and emerging technologies to recommend hardware improvements.

• Proven experience in desktop hardware support and maintenance.
• Strong knowledge of operating systems, including Windows and macOS.
• Familiarity with virtualization technologies and endpoint security.
• Excellent troubleshooting and problem‑solving skills.
• Exceptional customer service and communication abilities.

• Insurance coverage
• Medical benefits
• Pension plan
• Member Assistant Programme
• Check4
  
  Cancer
• Flexible time off
• Share Purchase Plan
• Member discounts
• Dental benefits
• Vision benefits
• Profit Participation Plan
• Health and Wellbeing Programme