IT Application Support Technician

IT Application Support Technician Shift-Based, Days & Nights | Milton Keynes Office Based | Salary £39,800

Shift-Based | Site-Based | Days & Nights

We are thrilled to be recruiting for an IT Application Support Technician on behalf of a global leader in engineering and automation, based in Milton Keynes.

If you’re looking for a hands‑on technical role that offers both challenge and career progression—this could be your next big move!

• 25 days holiday + 8 bank holidays
• Career development and progression opportunities
• Cycle to Work Scheme
• Company Pension

You will play a key role in supporting highly automated warehouse systems, working in a fast‑paced environment where reliability is everything.

• Troubleshoot and resolve issues with Warehouse Management and Material Flow Systems
• Monitor server availability and perform system updates
• Design and run test scenarios to identify software faults
• Produce system documentation, user guides, and support reports
• Work closely with internal teams and end‑users to ensure system stability and uptime

• BSc / HND / HNC in Computer Science, IT Engineering, or related discipline
• Strong knowledge of SQL databases (Oracle, MySQL, SQL Server)
• Experience with Java or other object‑oriented languages is advantageous
• Ability to analyse technical data, solve problems and work independently
• Excellent communication and documentation skills
• Willingness to work on a rotating shift pattern, including nights and weekends
• Ability to work on‑site and travel occasionally to other locations