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IT Support Technical Support

Senior Third-Line SaaS Support Engineer

Job in Milton Keynes, Buckinghamshire, MK1, England, UK
Listing for: Kinetic Software
Full Time position
Listed on 2026-04-23
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading software solutions provider in Milton Keynes is looking for a Third Line Support Engineer to handle complex issues within their SaaS platforms. The ideal candidate will have over 5 years of experience in application support, with expert SQL and T-SQL skills, and strong familiarity with Microsoft SQL Server. This role involves acting as the final escalation point for complex customer issues, mentoring junior staff, and contributing to the continuous improvement of support functions.

Benefits include a people-first culture and performance-related bonus.
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Position Requirements
10+ Years work experience
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