Test Manager

The QA Test Manager is responsible for ensuring the success and quality of the testing process so that products and services are of the highest possible quality for our customers. They design and execute test plans and carry out exploratory testing as part of a broader risk‑based approach.

Define the test strategy and lead its implementation ensuring that the test policy and processes meet ISO standards.

• Construction of a Test Solution and management of end‑to‑end testing based on Business and/or Operational requirements
• Responsible for Test improvement and optimisation
• Responsible for implementation and maintenance of any test management tooling
• Engage with Business and/or Operational Stakeholders to gain agreement to the proposed test solution
• Create test documentation to support the agreed test solution
• Manage a team of testers with coaching and mentoring to ensure that all test solutions are successful and signed off by the end user
• Manage all defects and liaise between Business and/or Operational Stakeholders and software developers to ensure the defect management reflects the Business and/or Operational priorities
• Support the Go‑Live/Production deployment activities of the Business and/or Operational solution

• Have expert technical understanding and provide advice to project teams
• Engagement of Business and/or Operational Stakeholders to gain agreement to the proposed Test Solution
• Design Test solution to encompass all, or some, of the following types of testing:
• Functional Testing
• System Integration Testing
• Non Functional Testing (such as Performance, Interface, Usability, Failover testing)
• Manage test estimations for the Programme/Project
• Creation of a Test Schedule that feeds into the Main Project Plan/Schedule (or Operational Plan)
• Creation of a Test Traceability Matrix document to monitor test coverage and test progress

1

• ISTQB Certified Tester Advanced Level Test Management (CTAL‑TM) v3.0 or equivalent test management certification or proven test management experience.
• Basic knowledge of SQL scripts used to interrogate databases
• Knowledge of Cloud infrastructure setup (AWS and Azure)
• Awareness of Virtual Machine management tools (e.g., VMWare)
• Knowledge of test management tools
• Awareness of non-functional testing techniques
• Level 3 Information Communication Technician or equivalent level 3 qualification in IT, Computer Science or relevant experience
• Experience of working in Tier 2 environments
• Knowledge and practical experience in stress, load, soak and performance testing
• Knowledge of continuous integration (CI) and continuous delivery (CD)
• Basic Networking knowledge (e.g., Cisco)
• Knowledge of test automation tool sets

Suppliers should submit all CVs to FCDOServ by 01/06/26. A maximum of 3 CVs per supplier are allowed to be submitted.

Pay Bands are determined by the Framework and Lot. Where there are overlapping Pay Bands, suppliers are required to apply the lower Pay Band. The High Cost Area Supplement is not applicable. For AWR Agency Workers, the pay will be in line with a permanent employee.

Daily.

£550.

The Call‑Off Contract will be for 6 Months. The maximum permitted duration of the Call‑Off Contract is 24 Months.

The core working hours are flexible, but normally start between 8.00 am and 9.30 am and finish between 4.30 pm and 6.00 pm, with up to 1 hour for lunch. The individual will be expected to work a standard professional working day of a minimum 7.5 hours per day.

A standard professional working week (based on 5 days a week) is a minimum of 37.5 hours per week up to a maximum of 48 hours per week in order to meet specific business objectives (exclusive of lunch breaks). This will be at no additional cost to the agreed charge rate.

FCDO Services are unable to guarantee any work or usage of contractors. The Purchase Order will provide commercial cover with approximate usage for the stated duration. The Call‑Off Contract will be for 5 days a week.

FCDO Services operates a…