Experienced Epos Bench Engineer

Centrex Services Ltd. is a forward-thinking circular economy hardware maintenance company that provides innovative lifecycle strategy solutions for various sectors, including retail, e-commerce, banking, and managed print services. By offering all services in-house as a single-source solution, Centrex has revolutionized traditional supply chains. With a decentralized approach, the company delivers targeted, efficient hardware support wherever and whenever needed, reducing costs and improving service reliability.

Leveraging technology and personalized service, Centrex enables meaningful connections between branches and service providers through streamlined processes such as app-based solutions.

These are full-time hybrid roles located in Milton Keynes. As an Experienced EPOS Bench Engineer, you will be responsible for diagnosing and repairing hardware faults, performing preventative maintenance, and testing Electronic Point of Sale (EPOS) systems. You will collaborate with cross-functional teams, document service activities, and adhere to company standards to ensure timely and quality service delivery. Additionally, you will contribute to meeting established service level agreements (SLAs) while maintaining a high level of customer satisfaction.

• Technical skills in troubleshooting, repairing, and maintaining EPOS systems and related hardware
• Experience in diagnostics, preventative maintenance, and hardware testing processes
• Proficiency in understanding technical documentation, service manuals, and schematics
• Strong time management and organizational skills with attention to detail
• Effective communication skills for providing updates and interacting with team members and customers
• Ability to work independently and collaboratively in a hybrid work environment
• Relevant experience in hardware maintenance and engineering roles
• A qualification in electronics or a related field is advantageous but not mandatory