Head of HR Systems; SuccessFactors

Location:
Milton Keynes (Hybrid – One Day a Month On-Site)

Benefits:
Excellent Pension and Annual Leave

Network IT are working with a large, complex and highly respected organisation to recruit a Head of People Technology & Transformation
. This is a senior leadership opportunity to shape and deliver a forward-thinking People Technology strategy.

This role will lead the evolution of a broad HR systems landscape, with a core focus on Success Factors (Employee Central, Recruitment & Onboarding, Joule, and Enterprise Service Management), alongside legacy systems, driving modernisation, efficiency, and improved user experience.

As Head of People Technology & Transformation
, you will operate as a key member of the People Services leadership team, owning the end-to-end People Technology ecosystem and driving both strategic transformation and operational excellence
.

You will lead the development of a long-term People Technology strategy
, balancing innovation with robust BAU delivery, while embedding governance, improving data quality, and maximising system capability. This includes leading a roadmap covering areas such as payroll transformation, AI adoption (Joule), enterprise service management, and wider system integration
.

This role requires a highly credible leader who can bring clarity to complex environments
, build high-performing teams, and confidently challenge, influence, and guide senior stakeholders. You will combine strategic thinking with pragmatic delivery
, focusing on sustainable improvement rather than short-term fixes.

• Act as a strategic advisor
  , shaping the People Technology landscape and articulating the value of technology, data, and AI
• Own and deliver the People Technology ecosystem
  , ensuring scalable, integrated solutions across Success Factors and wider systems
• Define and execute a clear technology roadmap
  , aligning priorities, dependencies, risks, and resources
• Lead transformation initiatives including payroll migration, AI enablement (Joule), and enterprise service management rollout
• Drive continuous improvement
  , identifying opportunities for optimisation, automation, and enhanced user experience
• Ensure robust governance, compliance, and data integrity
  , including security and regulatory standards
• Oversee testing, release management, and change control
  , ensuring solution quality and stability
• Build strong relationships with senior stakeholders, confidently engaging and influencing at Executive and Board level
• Lead and develop a high-performing People Technology team
  , building capability and reducing reliance on third parties
• Provide clarity, structure, and momentum in a complex, evolving environment
  , balancing transformation with BAU delivery
• Work cross-functionally with Digital Services, suppliers, and internal teams to deliver cohesive solutions
• Significant experience leading People Technology / HR Systems functions in complex organisations
• Strong expertise in Success Factors (Employee Central, Recruitment & Onboarding), with broader HR systems knowledge
• Proven track record delivering HR systems transformation and optimisation at scale
• Strong understanding of system architecture, integrations, and enterprise delivery environments
• Experience with payroll systems and EC Payroll (or comparable platforms)
• Demonstrable ability to influence and engage senior stakeholders
  , including Executive-level audiences
• Experience leading and developing high-performing technical teams
• Strong analytical and problem-solving capability, with the ability to navigate ambiguity and complexity
• Experience embedding governance, data integrity, and position management disciplines
• Ability to translate technical concepts into clear, business-focused outcomes