Enterprise Enablement Senior Manager Europe

Job Family Group:

Job Description:

The Enterprise Enablement Senior Manager leads a team responsible for driving improvements in cost efficiency, process standardisation, and technology simplification across the business.

The role creates transparency on how work is performed and its associated cost, using this insight to identify and deliver optimisation, automation, and technology rationalisation outcomes. Through business process ownership and enterprise integration, the role supports the transition to standardised Business Technology Capabilities (BTCs) and the delivery of large-scale transformation programmes.

This is a strategically re-shaped senior leadership role, requiring an individual who can define direction, build organisational alignment, develop capability, and drive a forward-looking transformation agenda across Europe, including the adoption of AI-enabled ways of working.

This role is based in London, UK (primary location) but could be based in any European M&C office.

This role is required to operate within bps hybrid working model, including regular office presence in line with team needs, and to model and support these working arrangements, promoting effective and collaborative ways of working across teams.

Enterprise Process & Cost Optimisation

• Define and maintain the enterprise-wide activity model, providing clarity on how work is performed

• Integrate process, cost, and technology data to enable end-to-end cost transparency

• Identify and prioritise opportunities to improve efficiency, reduce complexity, and enhance performance

• Apply process mining, analytics, and structured methodologies to drive continuous improvement

• Enable business teams to adopt scalable, data-driven approaches to improving their own processes

Technology Integration & Simplification

• Define and manage total cost of ownership (TCO) across systems, processes, and capabilities

• Partner with technology and architecture teams to simplify the systems landscape

• Support migration of activities into standardised BTC capabilities

• Ensure alignment between business processes and enabling technology

• Translate business priorities into executable systems and process solutions and ensure delivery against intended outcomes

Transformation Delivery

• Lead cross-functional transformation programmes from design through to implementation

• Align business and technology stakeholders to deliver change at pace

• Ensure strong programme governance, execution discipline, and measurable outcomes

• Support the transition from legacy activities to scalable operating models

• Play a key leadership role in delivering major systems transformation priorities

AI-Enabled Transformation

• Identify opportunities to apply AI and digital capabilities to improve processes and performance

• Drive adoption of AI-enabled ways of working across teams

• Ensure technology and AI initiatives are focused on delivering practical business outcomes

• Build organisational capability to continuously improve through technology

Enterprise Leadership, Stakeholder Engagement & Capability Building

• Operate effectively with a lean core team while influencing broader matrixed delivery teams

• Build strong relationships across business units, technology, finance, and transformation stakeholders

• Act as a key integrator between business and technology, bridging strategy and execution

• Lead, develop and inspire a high-performing team, creating clarity, accountability and a strong delivery culture

• Set direction and priorities, aligning team objectives with enterprise strategy and transformation goals

• Build organisational capability and drive adoption of new ways of working across the enterprise

• Navigate complexity, making clear decisions and driving outcomes across competing priorities

Overall Outcomes

Success in this role will be measured through:

• Reduction in technology cost base and improved cost transparency

• Increased process standardisation and scalability

• Adoption of BTC-aligned ways of working

• Delivery of measurable efficiency and automation gains

• Successful delivery of transformation programmes

• Improved speed, agility, and effectiveness of the operating…