Technology Infrastructure Manager

Overview

At The Institute of Chartered Accountants England & Wales (ICAEW), you'll be part of an organisation shaping the future of business, finance and the accountancy profession. Our 2030 Strategy focuses on members, innovation, sustainability and trust, creating an environment where your work has real impact. We offer a benefits package, ongoing development, and a supportive, inclusive culture that empowers you to grow and thrive.

We're looking for a Technology Infrastructure Manager to join our team in Milton Keynes on a permanent basis. The role offers a salary of £76,000 - £85,500 with a hybrid pattern of 2 days in the office and the rest from home.

The Technology Infrastructure Manager leads the design, implementation, and support of ICAEW's core technology platforms, ensuring they meet business requirements for performance, availability, and security. This role oversees infrastructure strategy, operations, and team capability.

• Define and deliver the infrastructure roadmap in line with organisational goals.
• Lead and develop the infrastructure team to ensure capability and performance.
• Ensure high availability and performance of core systems, networks, and platforms.
• Oversee delivery of infrastructure projects, ensuring quality and alignment with architecture standards.
• Ensure compliance with security, regulatory, and operational standards.

Requirements include:

• Proven experience managing infrastructure in enterprise environments.
• Strong knowledge of Microsoft-based systems, networking, and cloud platforms.
• Experience managing budgets, teams, and vendors.
• Understanding of ITIL processes and service delivery.
• Personal Attributes — Strong leader with excellent organisational skills

For the full role profile please click the document attached.

We want you to enjoy your work and flourish in your role. Our working environment is friendly and supportive, and we encourage everyone to understand personal differences and treat each other with respect.

We are a diverse organisation, employing skilled and motivated people from all backgrounds and helping them to reach their full potential through training and development. Sustainability is important to us and we work to reduce our carbon footprint, including building efficiency and encouraging staff to recycle and reduce paper consumption.

We believe doing your best work starts with feeling supported both professionally and personally. We offer a range of benefits designed to give you flexibility, security, and peace of mind:

• Private Medical Insurance
• 24 days' holiday, with the option to buy or sell extra days
• Flexible and hybrid working to help you find the right balance
• Everyday savings through gym discounts, travel loans, and retail perks
• Enhanced family leave, including up to 6 months on full pay
• Ongoing wellbeing support, including access to CABA
• A paid day each year to volunteer for a cause that matters to you

It's all part of creating an environment where you can thrive, in work and beyond. For a full overview of our benefits package please see below.

Who We Are

Diversity & Inclusion

Governance

We reserve the right to close this vacancy earlier than the advertised closing date should we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.