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Service Delivery Manager — MSP, ITIL & Client Success

Job in Milton Keynes, Buckinghamshire, MK1, England, UK
Listing for: Ekco
Full Time position
Listed on 2026-07-24
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 70000 - 90000 GBP Yearly GBP 70000.00 90000.00 YEAR
Job Description & How to Apply Below

Ekco, a cloud solution provider, is seeking a Service Delivery Manager to lead the delivery of managed services, ensuring SLA and KPI compliance across assigned accounts. You will work with the commercial team to identify opportunities and engage stakeholders to clarify scope and deliverables.

The role requires ITIL knowledge, strong communication, and a track record in account management and customer satisfaction.

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