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First-Line IT Support Analyst — Grow Your Tech Career

Job in Milton Keynes, Buckinghamshire, MK1, England, UK
Listing for: Dawsongroup
Full Time position
Listed on 2026-07-30
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 22000 - 30000 GBP Yearly GBP 22000.00 30000.00 YEAR
Job Description & How to Apply Below

Dawsongroup in Milton Keynes is seeking a 1st Line Desktop Support Analyst to act as the first point of contact for incidents and service requests. You’ll help colleagues get back to work quickly while maintaining clear communication throughout each ticket.

You will diagnose hardware, software, network and access issues and provide support across Windows environments, AD, M365 and device management with Intune. This is a permanent role within Group IT.

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