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Strategic ITSM Leader | ServiceNow & Jira Expert

Job in Milton Keynes, Buckinghamshire, MK1, England, UK
Listing for: Teksystems
Full Time position
Listed on 2026-08-03
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, Change Management, IT Specialist
Salary/Wage Range or Industry Benchmark: 100000 - 140000 GBP Yearly GBP 100000.00 140000.00 YEAR
Job Description & How to Apply Below

Head of ITSM at Teksystems leads the IT service delivery function, driving operational excellence and customer satisfaction. Leverage Service Now and Jira to implement ITSM strategies, governance, and improvements across incident, change, problem, and service requests.

Role requires strategic leadership, stakeholder management, and a track record of transforming service management in complex environments. You will guide transformations and mentor high-performing teams.

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