First-Line IT Support Analyst — Quick, User-Focused Helpdesk
Job in
Milton Keynes, Buckinghamshire, MK10 0BX, England, UK
Listed on 2026-08-24
Listing for:
Dawsongroup
Full Time
position Listed on 2026-08-24
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Dawsongroup is seeking a 1st Line Desktop Support Analyst to be based in Milton Keynes. The role is the first contact for incidents and service requests, helping colleagues return to work quickly with clear communication throughout each ticket.
You will support a range of business systems, diagnose common IT issues, and manage tickets through the Help Desk platform, while growing your technical experience in a supportive Group IT environment.
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