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Service Delivery Manager — MSP & Excellence
Job in
Milton Keynes, Buckinghamshire, MK10 0BX, England, UK
Listed on 2026-08-25
Listing for:
Ekco
Full Time
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
Ekco, a cloud and security-focused MSP, is seeking a Service Delivery Manager to own the delivery of managed services to SLA/KPIs. You will drive service improvement, coordinate with account managers, and ensure ITIL processes are followed across multiple client accounts.
Ideal candidates have MSP experience, ITIL certification, and proven ability to manage client relationships, contracts, and SLAs. Milton Keynes-based role with cross-functional collaboration and growth opportunities within Ekco.
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