Senior Platform Engineer | S-| Chief Information & Resilience Office

Senior Platform Engineer | S-4 | Chief Information & Resilience Office | Milton Keynes & Glasgow

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Vereinigtes Königreich IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Santander Digital Services is the team of technology and operations  are convinced of the importance of technology that is aligned with the requirements of the business and that out work not only brings value to users, people and communities but also fosters individual creativity.

Our team of over 7,000 people in 8 countries (Spain, Portugal, Poland, UK, USA, Mexico, Chile and Brazil) develops and/or implements financial solutions across a broad spectrum of technologies (including Blockchain, Big Data and Angular among others) on all kinds of on-premises and cloud-based platforms.

• A Leading and managing IT infrastructure work and resource demands supplying necessary resources for new projects and work requests, ensuring that solutions proposed are aligned with the applications strategy.
• Consulting with leadership in IT providing high level advice on the strategic direction and priorities for the infrastructure function that underpins the IT estate.
• Strategic planning, day to day operations, delivery of new services and solutions and capacity planning to ensure IT infrastructure meets the current and future requirements of the organisation.
• Participating in incident response efforts, diagnosing, and resolving platform related issues and implementing preventative measures to minimise downtime.
• Full-service delivery. Undertakes structure planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded.
• Resolving complex technical issues and provide senior technical leadership in response to performance bottlenecks in the platform infrastructure and applications to enhance efficiency and user experience.
• Communicating platform related updates, recommendations and roadmap plans to stakeholders, including leadership, product managers and other teams.
• Actively managing relationships with vendors acting as the liaison between the business, IT Senior Management team and key vendors, and maintain key relationships.
• Proving technical leadership, mentoring, and promoting a culture of innovation, collaboration, and accountability within the platform engineering team.
• Manage appropriate contracts and monitor the performance of third-party contractors.
• Internal budget management responsibilities
• Managing teams tasked with developing and maintaining the significant estate of IT infrastructure that underpins IT services across Santander.
• Promotes and encourages good culture and behaviours personally and across the Team, in line with I AM Risk.
• Identifies, assesses, manages, and reports risks, taking initiative-taking personal responsibility for ‘doing the right thing’ in compliance with regulatory requirements and our frameworks and policies.
• Proactively supports the bank in meeting its business, legal, regulatory and stakeholder obligations in respect of Financial Crime Compliance.
• Including identifying, deterring, detecting, and disrupting money laundering, sanctions non-compliance, terrorist financing, bribery, corruption, and tax evasion risks that arise by way of its activities.

• Extensive experience in designing, implementing, and supporting large-scale IT infrastructure and platform environments. (Required)
• Proven track record of leading complex technology projects and…