Senior ServiceNow Project Manager
Job in
Milton Keynes, Buckinghamshire, MK10 0BX, England, UK
Listed on 2026-09-03
Listing for:
Investigo
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
Change Management, IT Project Manager -
Management
Change Management, IT Project Manager, Project & Program Management
Job Description & How to Apply Below
The Senior Project Manager will be responsible for leading the end to end planning and delivery of Service Now deployment and optimisation initiatives, including integration with enterprise systems and alignment to business change outcomes. The role will work closely with technical teams, service management, and business stakeholders to ensure delivery is coordinated and aligned to organisational priorities. The scope of the project includes:
Leading delivery of Service Now modules such as ITSM, ITOM, EAM, FSM, and CSMManaging integration of Service Now with existing enterprise tooling and data sources
Coordinating delivery across platform teams, service operations, architecture, and security stakeholders
Embedding governance, data, and compliance controls within Service Now implementation
Aligning Service Now delivery with business change activities including communications, training, and adoption
Ensuring delivery plans account for service transition, operational readiness, and support models
Managing risks and issues relating to platform delivery, adoption, and organisational change
Maintaining focus on minimising disruption while enabling transformation at pace Objectives The key objectives for the Senior Project Manager role are:
Successfully deliver Service Now capabilities that improve service management, automation, and user experience
Lead integrated delivery across technical platform implementation and business change activity
Ensure alignment between Service Now configuration and organisational processes and policies
Coordinate multi disciplinary teams including technical specialists, service owners, and business change leads
Maintain effective stakeholder engagement including senior leadership, programme governance, and operational teams
Drive adoption of Service Now through structured business change, training, and communication strategies
Deliver against agreed timelines while managing dependencies, risks, and critical path activities
Support programme wide transformation objectives and continuous improvement initiatives
Provide clear upward reporting of risks, issues, and progress to programme leadership
Position Requirements
10+ Years
work experience
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×