Senior Framework, Strategy, Governance & Reporting Manager | S4 | Chief Information & Resilience Office

Santander UK is looking for a Senior Framework, Strategy, Governance & Reporting Manager based out of Milton Keynes or Glasgow. The purpose of the role is to provide advanced expertise in data analysis, drive strategic insights and lead data-driven initiatives within the organisation. We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas.

To succeed in this role, you will be responsible for:

• Designing and leading a mature, end-to-end resilience governance and analytics capability, integrating frameworks, mapping, vulnerability identification, and reporting.
• Developing quantitative models and analytical approaches to challenge impact tolerances (ITOLs) and link scenarios to business outcomes.
• Leading integrated vulnerability assessment, combining data from multiple sources to identify systemic risk and control weaknesses.
• Driving control effectiveness testing, remediation tracking, and evidencing frameworks using data-led approaches.
• Defining and delivering Board-quality MI and reporting, ensuring transparency, traceability, and actionable insights.
• Overseeing data architecture, tooling, and platforms to support analytics, reporting, and resilience decision-making.
• Leading advanced data analysis, statistical modelling, and machine learning initiatives to extract insights and improve resilience outcomes.
• Acting as the key interface between business, risk, and technology, translating complex business challenges into scalable data solutions.

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Undergraduate degree in Computer Science, Data Science, Mathematics, Engineering, or related field (Preferred).
• Advanced degree or professional certifications in Data Science, Analytics, or Risk Management (Preferred).

• English (Required).

• Strong expertise in data analytics, statistical modelling, and machine learning techniques (Required).
• Advanced knowledge of data engineering (ETL/ELT, data pipelines, data integration) (Required).
• Experience with data visualisation and BI tools (e.g. Power BI, Tableau, Micro Strategy, SAS VA) (Required).
• Strong knowledge of data modelling, database structures, and information architecture (Required).
• Proficiency in SQL and Python for data analysis and modelling (Required).
• Understanding of operational resilience frameworks (IBS, ITOL) and regulatory expectations (Required).
• Knowledge of data governance, risk frameworks, and compliance requirements (Required).

• Exceptional strategic thinking and decision-making capability (Required).
• Ability to translate complex analytical outputs into executive-level insights (Required).
• Strong leadership and stakeholder management skills across senior audiences (Required).
• Ability to lead through influence, drive change, and align cross-functional teams (Required).
• Strong communication skills with the ability to simplify complex technical concepts (Required).

All candidates must have the right to work in the UK to commence employment with Santander.

Santander () is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Santander Digital Services is the team of technology and…