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Speech Analytics Lead: Customer Insights & Compliance

Job in Milton Keynes, Buckinghamshire, MK10 0BX, England, UK
Listing for: Vwfs
Full Time position
Listed on 2026-10-10
Job specializations:
  • IT/Tech
    Data Analyst, Information Security & Data Protection, IT Project Manager
Salary/Wage Range or Industry Benchmark: 56000 - 68000 GBP Yearly GBP 56000.00 68000.00 YEAR
Job Description & How to Apply Below

VWFS UK is seeking a Speech Analytics Manager to lead the Genesys analytics capability, turning customer interactions into actionable insights. You will help identify risks, reduce friction, and improve customer journeys across multiple VWFS teams.

The role requires strategic thinking, governance discipline, and strong collaboration with Compliance, Audit and Product teams to shape analytics roadmaps and drive improved outcomes.

We are looking to fill the Speech Analytics Lead:
Customer Insights & Compliance position at Vwfs in Milton Keynes, England, United Kingdom.

This posting is for the Speech Analytics Lead:
Customer Insights & Compliance role at Vwfs, based in Milton Keynes, England, United Kingdom.

The Speech Analytics Lead:
Customer Insights & Compliance role at Vwfs is now open for applications in Milton Keynes, England, United Kingdom.

Join us at Vwfs as our next Speech Analytics Lead:
Customer Insights & Compliance in Milton Keynes, England, United Kingdom.

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