Data Analyst | S2 | Data & AI Domain Internal Mobility

Data Analyst Support | S2 | Data & AI Domain | Milton Keynes | Internal Mobility Country:
United Kingdom

Santander () is evolving from a global, high-impact brand into a technology-driven organisation
, and our people are at the heart of this journey.
Together
, we are driving a customer-centric transformation that values bold thinking, innovation
, and the courage to challenge what’s possible.

This is more than a strategic shift.
It’s a chance for driven professionals to grow, learn, and make a real difference
.

Our mission is to contribute to help more people and businesses prosper
. We embrace a robust risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

The Data & AI Domain at Santander is responsible for setting the strategic direction for data, analytics, and artificial intelligence across the organisation. It ensures that data is managed as a trusted enterprise asset and that advanced technologies are applied responsibly, securely, and effectively to create value for customers and the business.

The Data & AI Domain is looking for a Customer Data & Migration Analyst (S2, fixed-term contract) based out of Milton Keynes, supporting Project Sparrow and the integration of TSB customer data into Santander UK.

• Experience supporting data analysis, delivery coordination or process improvement in a complex environment.
• Ability to analyse data and management information, identify exceptions and communicate clear findings.
• Experience engaging technical and business stakeholders and progressing actions to resolution.
• Great documentation, reporting and governance skills, with attention to accuracy and audit trails.
• A collaborative, organised approach and the ability to work across several changing priorities.

We’re shaping the way we work
through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Support customer data mapping and requirements activity, organising workshops and maintaining mapping queries, gaps, decisions, actions and approvals.
• Review customer data quality MI and extracts, investigate trends and exceptions, and help define affected populations and remediation priorities for SME review.
• Coordinate TSB data remediation activity, maintaining action plans, ownership, dependencies, progress measures and evidence of outcomes; escape barriers to delivery.
• Support customer match-and-merge and migration cohort analysis by preparing population summaries, documenting scenarios and requirements, and coordinating decisions with specialists.
• Support FSCS readiness activities, including process documentation, requirements and dependency tracking, stakeholder coordination and preparation of testing and governance evidence.
• Assist migration trial runs, testing and data certification by reviewing reconciliation and exception reporting, tracking defects and compiling controlled sign-off evidence.
• Maintain cross-workstream governance, milestones, RAID/action logs, meeting outputs and clear, concise reporting for workstream leads and programme forums.

Our people are our greatest strength. Every individual contributes unique perspectives that make us greater as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience in a data analyst, business/process analyst, operational…