Field Engineer

Field Engineer – MSP – Milton Keynes / South

Do you like being out on site fixing things properly rather than just logging tickets? We’re working with a well-established, growing MSP that needs a hands-on Field Engineer to look after its customers.

You’ll be the face of the business on site, covering everything from day-to-day support through to server, network and firewall work and infrastructure projects. You’ll have real ownership of your customers, plenty of variety, and the trust to get on with it.

What you’ll be doing

• On-site and remote 2nd/3rd line support for a portfolio of SME and mid-market customers
• Server and network infrastructure work, including installs, upgrades, migrations and troubleshooting
• Configuring and supporting firewalls, switches, Wi-Fi, VLANs and VPNs
• Microsoft 365, Entra  Intune administration
• Deploying new kit and delivering infrastructure projects end to end
• Building strong working relationships with customer contacts

What we’re looking for

• Experience in an MSP or IT services environment
• Hands-on firewall and network experience. Sophos, Sonic Wall, Forti Gate, Meraki, Dray Tek or Uni Fi would be ideal
• Windows Server, Active Directory and Microsoft 365 administration
• Intune and Azure experience is a strong advantage