Platform Services Engineer; Stores

You Bring the Flavour. Together, We Deliver Delicious.

Technology plays a vital role in helping Domino's deliver great experiences to customers and stores across the UK and Ireland. As a Platform Services Engineer, you'll help build, support, and evolve the infrastructure that powers our business, from critical on-premise environments to our growing cloud platforms.

Join us on a 12-month fixed-term contract as a Platform Services Engineer (Stores), based in Milton Keynes with a hybrid working model
. You'll be part of a collaborative team delivering impactful projects, tackling complex technical challenges, and helping shape the future of our technology landscape. If you're motivated by continuous improvement, enjoy solving problems, and want to make a genuine difference to how technology supports our business, we'd love to hear from you.

We're looking for someone who combines strong technical expertise with curiosity, ownership, and a passion for continuously improving the services that power our business.

You’ll ideally bring:

• Proven experience supporting, maintaining, and evolving business-critical platforms and infrastructure across on-premise and cloud environments.
• Strong technical expertise across Microsoft technologies, Azure, Active Directory, networking, virtualisation, and core infrastructure services, with the ability to translate technical concepts into practical business outcomes.
• A proactive and analytical approach to problem-solving, with experience identifying root causes, reducing recurring issues, and improving platform reliability.
• Experience delivering platform upgrades, technology change, and service improvements, balancing operational stability with ongoing innovation and transformation.
• A strong sense of ownership and accountability, with the ability to manage priorities, communicate effectively with stakeholders, and work collaboratively across technical and business teams.
• A continuous improvement mindset, with a passion for automation, optimisation, knowledge sharing, and developing technical capability within the team.
• Experience supporting retail, hospitality or operational technology platforms, with an understanding of how technology impacts front-line users, store operations and customer experience.

As a Platform Services Engineer, you’ll be responsible for the operational health, stability, security and continuous improvement of the technology platforms that power Domino’s stores across the UK and Ireland. Working across both operational and infrastructure services, you’ll help ensure our stores can continue serving customers effectively by maintaining resilient, reliable and supportable technology solutions. This role plays a key part in supporting and evolving store systems, integrations and services that are critical to day-to-day store operations.

You will:

• Own and support business-critical store technology platforms and infrastructure, ensuring services remain secure, stable, performant and available to support store operations.
• Support the technology and integrations that enable stores to trade effectively, including point of sale, online ordering, operational systems and supporting platform services.
• Proactively monitor platform health, identify risks and trends, and implement improvements that enhance reliability, store experience and business performance.
• Lead technical investigation and resolution of complex incidents and problems, driving root cause analysis and permanent fixes to minimise disruption to stores and customers.
• Plan and deliver platform upgrades, releases, patches and infrastructure changes, ensuring solutions are supportable, scalable and aligned with operational needs.
• Manage and maintain…