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Senior IT Service Desk Specialist | 1st-3rd Line Support

Job in Milton Keynes, Buckinghamshire, MK10 0BX, England, UK
Listing for: Confidential
Full Time position
Listed on 2026-11-02
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 27000 - 32000 GBP Yearly GBP 27000.00 32000.00 YEAR
Job Description & How to Apply Below

We are seeking an IT Service Desk Specialist to deliver high levels of service across client businesses. You will be the first point of contact for internal IT queries, capture details in tickets, and strive for timely outcomes via our ITSM tool, phone or in person.

The role involves 1st line support (40%) and 2nd/3rd line support (60%), handling hardware requests, SharePoint, M365, Entra, Intune, and IT projects.

We are looking to fill the Senior IT Service Desk Specialist | 1st-3rd Line Support position at Confidential in England, United Kingdom.

The Senior IT Service Desk Specialist | 1st-3rd Line Support position in the IT & Technology field is open for applications.

We have an opening for a Senior IT Service Desk Specialist | 1st-3rd Line Support in England, United Kingdom within IT & Technology.

Position Requirements
10+ Years work experience
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