Senior User Researcher NEC Software Solutions

Company Name
: NEC Software Solutions UK

Job Role
:
Senior User Researcher

Qualifications
:
Not specified

Category
: I

Job Type
:
Full Time

Location
:
Remote, United Kingdom, , United Kingdom (Hybrid)

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with theoptionto add family members at anadditionalcost)
• 25 days paid holiday with theoptionto buy/sell (FTE)
• 4 x basic salary life assurance cover funded by NEC (with theoptionto increase cover at anadditionalcost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• Aselectionof flexible benefits to suit your individual needs
• All colleagues get free access to Linked In Learning. Over 15,000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
• Give back days
• Annual team and company away-days

We’re looking for askilled practitioner with significant experience in delivering user research projects. The focus of your role will be to plan, facilitate and lead user research activities on a variety of projects. You’ll often be working with multidisciplinary teams on complex projects where autonomy and project management will be important.

We’re on the hunt for someone who will champion our values: to care passionately, be fluent in people, believe in your craft, push convention, be open to change, and to value each other.

We work with a broad range of clients, some of whom are completely new to user-centred design (UCD). This means you’ll also play a key role in championing our UCD approach.

The role may also involve:

• Leading and directing projects – You’lllead the planning and delivery of research activities with multidisciplinary teams and clients in the pursuit of inclusive, accessible and effective research outcomes.
• Supporting or delivering other practices – We’re looking for someone who’s keen to get involved with activities beyond user research – mainly other UCD practices, but also working closely with roles such as Business Analyses and Technical Architecture.

Team support and management – You’ll help to support the user research team by inspiring and line managing team members, including overseeing appraisals and professional development.

• Defining and refining practice – You’ll help to define the way our disciplines work together, and progress the way NEC Digital Studio delivers inclusive, accessible, and effective design.
• Supporting new business – You’ll help NEC Digital Studio identify and win projects by spotting opportunities with clients and helping with proposals and pitches.

We work with central and local government, the NHS, voluntary, not-for-profit, and private sector organisations.

We work hand-in-hand with our clients and sometimes we’re embedded in their teams for projects. Beyond individual projects, NEC Digital Studio’s User Researchers support each other at weekly meet‑ups where we share our work, discuss its wider implications, and learn about methods.

You’ll also broaden your skills by working closely with members of our Digital teams, includingservice and interaction designers, and developers.

All of our user researchers are supported by more senior members of the user research team. They look after your wellbeing, help you set goals and objectives and provide feedback to help you grow.

We’dlike to hear from you if you have skills or experience inthese areas:

• Multidisciplinary teams – Leading and advocating for, the user research activities on a project. Working with the wider team (including…