Service Engineer - Separation Equipment

Position Overview

GEA is a leading supplier of systems for the food, beverage and pharmaceutical sectors. We are seeking a Field Service Engineer to work primarily in the Greater London area, traveling across the UK with overnight stays and shared on‑call duty covering one weekend in eight.

• Perform maintenance, service and repair of SFT separation equipment at customer sites.
• Complete all site service tasks in a timely manner and keep customers informed throughout.
• Prepare for every visit by ensuring all necessary parts, tools and equipment are available and in good working order.
• Use correct working methods and keep all special tooling safe, clean and operational.
• Communicate clearly with customers, especially when issues may impact costs, performance or equipment life.
• Assist with service and repair tasks in the workshop when required.
• Maintain clean and tidy working areas on‑site and in the workshop, and dispose of waste according to company and customer guidelines.
• Act professionally and courteously, representing the company and providing exceptional customer service.
• Build and maintain effective relationships with customers and promote company values in every interaction.
• Complete all required reports accurately and promptly, complying with company procedures.
• Communicate daily movements clearly to the Service Coordinator.
• Report any damage to tools, equipment or vehicles in a timely manner.
• Take responsibility for the care and maintenance of company‑supplied equipment, including the service vehicle.
• Ensure all equipment and vehicles are maintained according to manufacturer and lease guidelines.
• Be available for overtime and weekends as needed to meet customer time frames and support business needs.
• Attend and contribute to regular engineering team meetings; remain flexible and adaptable in a dynamic environment.
• Seek opportunities to increase knowledge of company products and enhance understanding of all aspects of separation equipment and processes.

• Minimum City & Guilds qualification in Mechanical Engineering (or equivalent).
• Strong mechanical knowledge is essential; electrical knowledge is an advantage.
• Solid understanding of health and safety practices.
• Background in technical or process engineering.
• Ability to work carefully, methodically and safely, both independently and as part of a team.
• Proficiency with Microsoft Office, especially Word and Excel.
• Ability to meet tight deadlines while maintaining high standards of quality and safety.
• Strong written and verbal communication skills.
• Proactive, flexible team player with confidence and discipline to work independently on‑site and in the workshop.
• Comfortable in a fast‑paced, changing environment with quick adaptation to new challenges.
• Competent in safe operation of heavy equipment, with basic knowledge of lifting and slinging.
• Physically capable and experienced in a hands‑on, physically demanding role.

Must have the legal right to work in the UK. No visa sponsorship will be offered.