Technical Compliance Manager

Technical Compliance Manager

BMI Group, Milton Keynes, England, United Kingdom

The Technical Compliance Manager will support the Technical & Compliance Director, focusing on the strategic implementation and operational delivery of compliance initiatives across the organisation. This role safeguards the company's operational integrity and reputation by ensuring all processes, systems, and products meet regulatory standards and industry best practices.

• Monitor, interpret, and communicate relevant legislation and standards, particularly UK&I regulations, health and safety, product and testing standards, and quality management to ensure adherence.
• Assist the Director in representing BMI in the development of industry technical standards.
• Develop, implement, and maintain compliance policies and procedures, collaborating with cross‑functional teams to integrate these practices into daily operations.
• Oversee and conduct regular risk assessments and audits to identify compliance gaps and potential risks within the organisation.
• Develop, manage, and implement effective mitigation strategies and corrective action plans to address all identified compliance issues.
• Provide guidance and support to members of the field‑based compliance and Site Services teams, ensuring alignment with business objectives and compliance standards.
• Manage BMI UK&I approved contractor schemes (flat roofing) in terms of onboarding, continuous certification, and maintenance of workmanship standards.
• Handle the complaint inspection system for after‑sales complaints, including personal handling of high‑value complaints in agreement with line management.
• Design, develop, and sometimes deliver training programs to educate staff on compliance requirements and best practices.
• Liaise with internal stakeholders, industry associations, and external auditors on compliance matters.
• Prepare and present detailed compliance reports to the Technology & Compliance Director and Senior Management.

• Technical Knowledge:
  In‑depth understanding of relevant regulations and standards applicable to the industry, with significant on‑site experience dealing with roofing contractors in pitched and/or flat roofing.
• Leadership & Management:
  Proven leadership capabilities, including line management experience, to drive a culture of compliance and influence change across the organisation.
• Analytical
  
  Skills:
  
  Strong analytical and problem‑solving abilities to assess complex compliance issues and develop effective solutions.
• Communication:
  Exceptional verbal and written communication skills, including the ability to simplify and convey complex compliance information clearly to diverse audiences.
• Project Management:
  Ability to manage multiple projects simultaneously, including major complaint investigation and reparation works, while meeting deadlines and maintaining high‑quality standards.
• Personal Attributes:
  Strong attention to detail, resilience, self‑motivation, and a flexible, team‑player approach.

• A competitive base salary
• Substantial bonus
• Private medical insurance – dependant on role
• Company matched pension contributions between 4% and 8%
• Income protection and life insurance
• EAP programme
• A host of other benefits such as cycle to work scheme and EV scheme

BMI is a new name backed by over 180 years of roofing experience and knowledge. By bringing together some of the industry’s most trusted local brands such as Redland & Icopal, we have become the largest supplier of both flat and pitched roofing and waterproofing solutions throughout Europe. With over 120 production facilities across Europe, Africa and Asia, and more than 9,800 employees worldwide, BMI offers unparalleled experience and innovation to its clients.

Our products and systems are designed and manufactured in the UK. We have multiple manufacturing sites and distribution depots across the UK and Ireland. The UK&I Head Office is based in Milton Keynes and our industry‑leading BMI Academy is based in South Cerney, Gloucestershire.

We value every role in the BMI Team and are united in delivering excellence for our customers, striving to become the…