Cleaning Manager
Listed on 2026-02-09
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Management
Operations Manager, Program / Project Manager
Are you immediately available for a fixed term contract role? Are you a manager with experience within Soft Services and Cleaning? If so I have the role for you!
Our client is currently recruiting for an experienced Cleaning Manager for a 12 month Fixed Term Contract for maternity cover on a large site in Milton Keynes. The role will see you managing an experienced established team of around 40 Cleaners and Supervisors across a 3 shift pattern.
The company is seeking a Cleaning Manager to support soft services operation at a busy site in Milton Keynes. You will be responsible for the effective delivery of FM services on-site, ensuring operational excellence and maintaining strong relationships with the client.
This is a fixed-term contract to cover maternity leave, working 40 hours per week across a flexible shift pattern where weekend and evening working may be required.
The role is paying up to £39,000 and following a successful appointment the company will seek to keep you on another contract after the cover has ended.
Role Responsibilities- Deliver facilities management services in accordance with the site service charter, SLA, and internal FM strategy.
- Manage onsite FM projects as agreed with the Project Team.
- Act as the main point of contact between the customer and service providers on a day-to-day basis.
- Monitor and report on service level agreements and performance indicators.
- Ensure supply partners deliver consistent service and excellent customer interactions.
- Track financial performance, ensuring delivery within budget and service requirements.
- Lead continuous improvement initiatives to enhance service delivery.
- Manage all compliance, audits, and statutory obligations to maintain full legal status.
- Build and maintain strong customer relationships, ensuring expectations are met and exceeded.
- Manage colleague relations in line with HR policy, promoting fairness and inclusion.
- Recruit, induct, and train colleagues to ensure high standards and competence.
- Ensure adherence to Health & Safety and COSHH policies at all times.
- Respond to urgent issues or incidents swiftly and effectively.
- Provide positive leadership, coaching others to meet objectives and maintain standards.
- Share best practice, encourage collaboration, and celebrate success within the team.
- Communicate effectively at all levels, adapting style to suit audience needs.
- Support change initiatives with resilience and a proactive mindset.
- Proven operational leadership experience within soft services FM or large‑scale cleaning environments (distribution centre experience desirable).
- Strong commercial awareness with the ability to analyse data and meet KPIs.
- Skilled in team management, colleague development, and performance improvement.
- Confident communicator with the ability to influence and build trusted relationships.
- Proactive approach to problem‑solving, prioritisation, and service excellence.
- Strong commitment to delivering a safe, clean, and fully compliant environment.
This role is to start within the next 2 weeks so if you are immediately available for a 12 month FTC then apply with your CV.
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