Colleague Communications Manager

We exist to create positive change for people and the planet. Join us and make a difference too!

Job Title:
Colleague Communications Manager

Location:
Milton Keynes or Covent Garden, London (Hybrid)

Type:
Permanent, full-time

We are hiring a Colleague Communications Manager to lead the planning and delivery of engaging, high-quality internal communications across BSI.

This role plays a key part in how we inform, connect, and engage colleagues globally. You’ll work closely with senior leaders, People teams, and functional stakeholders to translate strategy, change, and key initiatives into clear, compelling communications that resonate across the organisation.

This is an excellent opportunity for an experienced internal communications professional who enjoys shaping messaging, influencing stakeholders, and improving how organisations communicate with their people.

• Lead the development and delivery of colleague communications strategies aligned to business priorities.
• Own and manage key internal communications channels, ensuring content is clear, consistent, and engaging.
• Partner with senior leaders and People teams to support communications around strategy, transformation, and organisational change.
• Develop high-quality written content including leadership messages, campaigns, toolkits, and presentations.
• Plan and manage communications calendars to ensure timely and coordinated delivery.
• Use insight and engagement metrics to continuously improve communications effectiveness.
• Provide counsel and guidance to stakeholders on best practice internal communications approaches.
• Line manage or oversee communications support where required and contribute to wider team priorities.

• Proven experience in internal or colleague communications
  , ideally within a large or complex organisation.
• Excellent writing and editing skills, with the ability to adapt tone and messaging for different audiences.
• Experience supporting senior leaders and navigating complex stakeholder environments.
• Strong planning and organisational skills, with the ability to manage multiple priorities.
• A collaborative, confident, and pragmatic approach to problem-solving.
• Experience using internal communications platforms and digital tools.

• Experience delivering communications for organisational change or transformation programmes.
• Familiarity with engagement analytics and insight-led communications.
• Line management or coaching experience.

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

Do you believe the world deserves excellence?

We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.

Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors.

Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.

Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.

If you want to contribute to this inspiring challenge, bring your open and…